Shipping policy
Shipping Policy
At Preserve Wellness, we offer free standard shipping on all orders.
Order Processing
Orders are fulfilled the next day. Shipping estimates below begin when your order ships and do not include processing time.
Where We Ship
We ship throughout the United States, including Alaska and Hawaii, and to Puerto Rico, Guam, and the U.S. Virgin Islands.
Shipping Options
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Standard shipping: Free — estimated delivery in 3–5 business days.
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Express shipping: $15.00 — estimated delivery in 1–2 business days.
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Subscription orders: Free standard shipping — estimated delivery in 3–5 business days.
Delivery times are estimates and are not guaranteed. Delivery to Alaska, Hawaii, and U.S. territories may take longer. Carrier delays, weather, and holidays may also affect arrival times.
Tracking and Delivery Support
For tracking assistance or questions about your delivery, contact care@preserve-wellness.com.
If your package is late, missing, or damaged, email us with your order number and a description of the issue. For damaged deliveries, please include photos of the product and packaging so we can help resolve the problem.
Shipping Address Changes
Please check your shipping address carefully before placing your order. If you notice an error, contact us immediately. Because orders are fulfilled quickly, address changes may not be possible once processing or shipping has begun.
International Shipping
We currently ship only to the U.S. destinations listed above.